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  1. #1
    Join Date
    Jun 2006
    Posts
    60

    Default Is Shipworks Necessary?

    We are upgrading from Merchant 4.x to 5.5. We have been using Shipworks to:

    Download orders/print UPS labels
    Print packing slips
    Resend Invoices by e-mail
    E-mail shipping notices with tracking info by e-mail

    We don't use it for any other type of reporting or processing.

    We are still using a very old version that we purchased. Now they are on a SaaS model and it is pricey for our volume.

    I am hoping that either MIVA Merchant can do what we need it to do or that there is a module that we can purchase that will do what we need.

    Any suggestions/advice?

    Thanks in advance!
    ---------------------------------
    Robin McDermott, CQE
    Director of Training
    QualityTrainingPortal.com

  2. #2
    Join Date
    Feb 2006
    Location
    Kissimmee, FL
    Posts
    481

    Default Re: Is Shipworks Necessary?

    Not necessary - but if you handle more than 10-20 orders a day - well worth it!
    We now handle about 100 a day, 7 days a week from multiple outlets

    And Shipworks is worth its weight in gold!
    Do the 30 day free trial..

    Bill

    Quote Originally Posted by robinemcd View Post
    We are upgrading from Merchant 4.x to 5.5. We have been using Shipworks to:

    Download orders/print UPS labels
    Print packing slips
    Resend Invoices by e-mail
    E-mail shipping notices with tracking info by e-mail

    We don't use it for any other type of reporting or processing.

    We are still using a very old version that we purchased. Now they are on a SaaS model and it is pricey for our volume.

    I am hoping that either MIVA Merchant can do what we need it to do or that there is a module that we can purchase that will do what we need.

    Any suggestions/advice?

    Thanks in advance!
    William Gilligan - Gilligan & Ferneman, LLC
    www.GilliganandFerneman.com
    #427 (2012) #989 (2013) - Inc Magazine Fastest Growing Private Companies

  3. #3
    Join Date
    Aug 2007
    Posts
    7,505

    Default Re: Is Shipworks Necessary?

    I agree will Bill on this. We have all of those features built in now, so it's not mandatory but ShipWorks will make doing things in batch easier. So it really depends on your workflow and your number of orders.
    Thanks,

    Rick Wilson
    President
    Miva Merchant
    rwilson@mivamerchant.com
    http://www.mivamerchant.com

  4. #4
    Join Date
    Jun 2006
    Posts
    60

    Default Re: Is Shipworks Necessary?

    90% of our orders are downloadable software. So, it sounds like for the 4-5 hardgoods orders that we ship a week, we probably don't need it. Thanks for your insight. I do agree that it is a great program and if we actually shipped more, it would be well worth the investment.
    ---------------------------------
    Robin McDermott, CQE
    Director of Training
    QualityTrainingPortal.com

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