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  1. #11
    Join Date
    Aug 2007
    Posts
    7,482

    Default Re: Credit Card Fraud - Where to report?

    Yeah it's on Miva Central (and if you got our newsletter, there's a $20 off coupon this month).
    Thanks,

    Rick Wilson
    President
    Miva Merchant
    rwilson@mivamerchant.com
    http://www.mivamerchant.com

  2. #12
    Join Date
    Sep 2010
    Posts
    215

    Default Re: Credit Card Fraud - Where to report?

    Guys
    We were hit with a few chargebacks recently due to unauthorized use, and believe its the same person, even though the shipping address are all different.
    Were in Miva admin do i go to find the IP address?
    Vincent
    www.bimmerzone.com
    Your BMW Parts, Accessories & Performance Zone

  3. #13
    Join Date
    May 2008
    Posts
    200

    Default Re: Credit Card Fraud - Where to report?

    Quote Originally Posted by bimmerzone.com View Post
    Were in Miva admin do i go to find the IP address?
    I don't know if there is a place in Miva. However, your site's log files should show a history of all site activity, including IP. I think the location of the log files varies depending on the host. If you use an FTP program, you should be able to find a log folder somewhere in the hierarchy, near or below your main root folder.

  4. #14
    Join Date
    Nov 2006
    Location
    Groton Vermont
    Posts
    1,884

    Default Re: Credit Card Fraud - Where to report?

    Quote Originally Posted by bimmerzone.com View Post
    Guys
    We were hit with a few chargebacks recently due to unauthorized use, and believe its the same person, even though the shipping address are all different.
    Were in Miva admin do i go to find the IP address?
    This will not help for your current problem however with the toolkit and help from Bill I was able to add this to the email merchant order confirmation footer.
    Code:
    Customer IP: &mvte:global:ip;<mvt:if expr="g.customer:login">
    <br><br>Customer Login: &mvte:global:customer:login;
    </mvt:if>
    Last edited by Mark Hood; 10-16-12 at 06:23 AM.

  5. #15
    Join Date
    Jun 2006
    Posts
    344

    Default Re: Credit Card Fraud - Where to report?

    Never commented before but for any interstate credit card fraud, bypass your local police and call the SECRET SERVICE in that area. I know that sounds nuts, but we operate several sites and have had a couple of fraud cases. I'm glad to say one of the dirt bags is currently doing 20+ years in federal prison because of our help in tracking the dirt bag down, with the Secret Service. They handle all that kind of fraud crap.
    Ted Hust
    AarcMediaGroup.com

    Celebrating 8 Years of Outstanding Service & Support

    Miva Merchant Design & Hosting
    Miva Merchant Skins

  6. #16
    Join Date
    Mar 2006
    Location
    Philadelphia, PA
    Posts
    80

    Default Re: Credit Card Fraud - Where to report?

    I've also just recently been receiving lots of fraudulent orders. I added the code that Mark shared to provide the IP address on the Merchant email. The Customer Login name successfully shows, but the IP does not... is there something else that I need to do? (Enable certain items somewhere?)

    Thanks for any help you can offer.
    Psydde Delicious
    Delicious Boutique & Corseterie
    Philadelphia, PA
    www.DeliciousBoutique.com
    www.DeliciousCorsets.com

  7. #17
    Join Date
    Jun 2008
    Posts
    1,114

    Default Re: Credit Card Fraud - Where to report?

    Quote Originally Posted by delcorsets View Post
    I've also just recently been receiving lots of fraudulent orders. I added the code that Mark shared to provide the IP address on the Merchant email. The Customer Login name successfully shows, but the IP does not... is there something else that I need to do? (Enable certain items somewhere?)

    Thanks for any help you can offer.
    to use a global variable. it has to be set on the previous page and passed to the next inside of a form.

    so on the previous screen before the invoice screen, you will need to figure out where in the template the closing form tag is.
    and just before it put a hidden input that contains the ip. you would use toolkit or toolbelt to grab the ip from the visitor's browser.

  8. #18
    Join Date
    Mar 2006
    Location
    Philadelphia, PA
    Posts
    80

    Default Re: Credit Card Fraud - Where to report?

    Thanks for the reply. So if I understand correctly, the screen before the invoice screen (in my case that would be the Payment Information screen (OPAY page)) needs to obtain the global variable. I use Toolkit, so would I need to look through those documents to see how to obtain the IP address? I've scrolled through all the examples and could not find anything referring to the IP address. Once I determine the code that needs to be inserted, i just place that code before the closing tag in the OPAY page template?

    Thanks,
    psydde
    Psydde Delicious
    Delicious Boutique & Corseterie
    Philadelphia, PA
    www.DeliciousBoutique.com
    www.DeliciousCorsets.com

  9. #19
    Join Date
    Jun 2008
    Posts
    1,114

    Default Re: Credit Card Fraud - Where to report?

    Psydde!

    it's a system variable.. I am pretty sure it's
    remote_addr

    Make sure you put it into a hidden input form field inside the form (not just the closing html tag on the template page).

    The input tags inside the form are what get passed onto the next screen.
    in toolkit it would be something like
    Code:
    <mvt:item name="toolkit" param="vassign|psyddes_cust_ip|s.remote_addr" />

    you might check on the vassign sassign or whatever the assign thingy is in toolkit. I'm not sure because I Don't use it a lot. But if you have the new miva merchant you can look in the tokens deal and see exactly what it is.
    So you end up with something like
    Code:
    <input type="hidden" name="psyddes_cust_ip" value="&mvt:global:psyddes_cust_ip;">
    in toolbelt i would do it like this
    Code:
    <input type="hidden" name="psyddes_cust_ip" value="<mvt:item name="ry_toolbelt" param="eval|s.remote_addr">">
    Kelly
    Last edited by kayakbabe; 01-29-13 at 04:48 PM. Reason: updating cause i look up the answer

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