Credit Card Fraud - Where to report?

[Rick Wilson]

Yeah it's on Miva Central (and if you got our newsletter, there's a $20 off coupon this month).

[bimmerzone.com]

Guys
We were hit with a few chargebacks recently due to unauthorized use, and believe its the same person, even though the shipping address are all different.
Were in Miva admin do i go to find the IP address?

[alphatect]

Were in Miva admin do i go to find the IP address?

I don't know if there is a place in Miva. However, your site's log files should show a history of all site activity, including IP. I think the location of the log files varies depending on the host. If you use an FTP program, you should be able to find a log folder somewhere in the hierarchy, near or below your main root folder.

[Mark Hood]

Guys
We were hit with a few chargebacks recently due to unauthorized use, and believe its the same person, even though the shipping address are all different.
Were in Miva admin do i go to find the IP address?

This will not help for your current problem however with the toolkit and help from Bill I was able to add this to the email merchant order confirmation footer.

Customer IP: &mvte:global:ip;<mvt:if expr="g.customer:login">
<br><br>Customer Login: &mvte:global:customer:login;
</mvt:if>

[aarcmedia]

Never commented before but for any interstate credit card fraud, bypass your local police and call the SECRET SERVICE in that area. I know that sounds nuts, but we operate several sites and have had a couple of fraud cases. I'm glad to say one of the dirt bags is currently doing 20+ years in federal prison because of our help in tracking the dirt bag down, with the Secret Service. They handle all that kind of fraud crap.

[delcorsets]

I've also just recently been receiving lots of fraudulent orders. I added the code that Mark shared to provide the IP address on the Merchant email. The Customer Login name successfully shows, but the IP does not... is there something else that I need to do? (Enable certain items somewhere?)

Thanks for any help you can offer.

[kayakbabe]

I've also just recently been receiving lots of fraudulent orders. I added the code that Mark shared to provide the IP address on the Merchant email. The Customer Login name successfully shows, but the IP does not... is there something else that I need to do? (Enable certain items somewhere?)

Thanks for any help you can offer.

to use a global variable. it has to be set on the previous page and passed to the next inside of a form.

so on the previous screen before the invoice screen, you will need to figure out where in the template the closing form tag is.
and just before it put a hidden input that contains the ip. you would use toolkit or toolbelt to grab the ip from the visitor's browser.

[delcorsets]

Thanks for the reply. So if I understand correctly, the screen before the invoice screen (in my case that would be the Payment Information screen (OPAY page)) needs to obtain the global variable. I use Toolkit, so would I need to look through those documents to see how to obtain the IP address? I've scrolled through all the examples and could not find anything referring to the IP address. Once I determine the code that needs to be inserted, i just place that code before the closing tag in the OPAY page template?

Thanks,
psydde

[kayakbabe]

Psydde!

it's a system variable.. I am pretty sure it's
remote_addr

Make sure you put it into a hidden input form field inside the form (not just the closing html tag on the template page).

The input tags inside the form are what get passed onto the next screen.
in toolkit it would be something like

<mvt:item name="toolkit" param="vassign|psyddes_cust_ip|s.remote_addr" />

you might check on the vassign sassign or whatever the assign thingy is in toolkit. I'm not sure because I Don't use it a lot. But if you have the new miva merchant you can look in the tokens deal and see exactly what it is.
So you end up with something like

<input type="hidden" name="psyddes_cust_ip" value="&mvt:global:psyddes_cust_ip;">

in toolbelt i would do it like this

<input type="hidden" name="psyddes_cust_ip" value="<mvt:item name="ry_toolbelt" param="eval|s.remote_addr">">

Kelly