Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

[Rick Wilson]

This is a new (sticky) thread to track any issues people find with Miva Merchant 5.5 PR7 (Wombat).

[Alegria0125]

Hi, I updated but all messed up. On the control panel, left navigation Bar is blue and the all list is blue color also. When I go to product page and clicked "edit" and clicked attribute, my store page showed up. I can't see any the normal attribute page. Also, when I tried to do some function, let say , go to each pages , I can see the all line, box anything and can't edit anything. How can I take out this production 7? Now I can't edit any functionm any page. Really panic.

Thank you.

[mbader]

I had a minor issue during upgrade due to having a storemorph page template with the code "FAQs". However I just renamed the page, continued the upgrade, then switched the name back to FAQs once the upgrade was complete. Doesn't seem to cause any issue after upgrade

[mbader]

Just ran into another bug after upgrade - upgraded, logged out and went to log back in about a half an hour later and my user credentials no longer work, so I have no way to get into my store admin. anyone else had this happen?

[wsmith]

Alegria0125 and mbader,

Submit an e-mail to our support team (support@mivamerchant.com) detailing your issue(s). After submitting a ticket to our support team, please fill out an escalation form.

Escalation form
https://www.mivamerchant.com/service.../escalation.mv

Thank you,

Wayne

[Rick Wilson]

mbader,

I suspect your credentials didn't change but due to PCI and PA-DSS we can no longer allow you to use autocomplete to save your password. Therefore you need to manually enter your password every time you login to your store.

[Alegria0125]

Wayne,
My web Server submitted ticket but no response from MIVA so far. Can I escalate it myself? I got the ticket No. from my server.

When I clicked the PRODUCT section and click Attribute, my site's top page showed up. When I click Inventory, the same thing happened. Also, the PAGE site, when I clicked any button, my site's top page was showed up and I can't edit PRODUCT, PAGE anything. It worked very well before updating to the Wombat. So, I really don't know what's wrong. Thank you.

[wsmith]

Alegria0125,

We do have a few new tickets after this recent update and yes you can fill out the escalation form. Contact our support team if you have any questions about the escalation form.

Thank you,

Wayne

[Rick Wilson]

So far we have 3 reports of people who's Admin side looks weird post update. Right now all 3 have the same host and the cause of the weird look and feel appears to be a setting on the server side which prevents the Admin CSS file from loading properly in Secure mode.

[Hanward]

We have a number of stores with various 3rd party modules installed from a number of vendors.

Does the validation step in the wombat install check all 3rd party modules so we can be assured that everything installed will work?

If not is there a list of modules that are checked so that we can manually check those not covered to make sure they are compatible.