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Hello AndrewP,

I replied to you on your support ticket. Let's keep this issue off the forums since it's an isolated issue in your case.

Regards,

Andrew,

You can put your store back online, you shouldn't have to put your store into maintenance mode because you can't install an update. Not being able to install an update isn't going to...

Hello,

Korey, List ID Mismatch could be 100 different things. Do you know if you have the 3 Synchro logs for this particular synch? There is a Miva Merchant log, a QuickBooks XML log (set up under...

Hello,

Can you try changing the URL in the Viking Coders UPS module

from https://www.ups.com/ups.app/xml/Rate

to https://onlinetools.ups.com/ups.app/xml/Rate

and let me know if that...

Hello,

We have run into this issue with a couple sites that are getting this error when trying to generate shipping labels:

Unable to open URL 'https://www.ups.com/ups.app/xml/ShipConfirm':...

Hello,

The reason it lets you add a quantity of 100 on, http://store.dui-online.com/product/Demo/DT_BlueHeat.html is because you need to configure the Low Stock Level: and or the Out of Stock...

Greg,

This option

"Use Customer's PayPal Shipping address for Miva Merchant Orders"

You will only select if you want to use the customer's PayPal shipping address as the destination...

Hello acousticmirror,

My previous post was directed to Korey, not you. Thanks.

Regards,

Hello Korey,

What type of custom field are you trying to create in Miva Merchant, and where do you want to map that to inside QuickBooks? The only ones I know that can be mapped are product custom...

Hello,

They just update QuickBooks accordingly by hand.

Sam,

Synchro does not update orders that have already been synch'd into QuickBooks. It never has, and I don't know if development has any intentions to change/update it. You could however request...

Hello,

It could be an issue with a bad 'storekeys' entry. If you want to us to take a look, create a ticket with us by emailing support@mivamerchant.com , please include a link to this thread. If...

Hello,

On the CTGY page, Category Product List Layout Tab, right on sorting options where you turn it ON or OFF, there are 5 check boxes, and on my demo store I had 3 of the 5 checked.

Name...

Hello Fishman,

Are you able to reproduce the behavior? Do you use any type of order management system like Shipworks or Stone Edge order manager, or maybe even Synchro with QuickBooks? Is it the...

Hello,

Are you sure it didn't say to contact the module developer? Did you trigger the "submit ticket" button so that our support gets an email with your failed update? If not, can you email...

Hello krazystraw,

OK, if you run into any issues trying to update to our latest release, please just email us. There should be a submit ticket button on the update wizard screen if and when it...

Hello,

If this is for krazystraw.com , I see that you are still running an older Production Release of Miva Merchant, probably still on Production Release 5. FedEx dropped their old FedEx Ship...

Hello,

It's possible you are getting crawled by some bot, malicious or harmless bot, either way it's not normal behavior. Who's your host? If we host your site you can check your access logs via...

Hello,

You can certainly request that via our dream features thread.

http://extranet.mivamerchant.com/forums/forumdisplay.php?82-Miva-Merchant-Dream-Features

Regards

Hello,

If you open up your synchro field mappings, and look at the mappings for Sales Orders or Invoices, is this "class" a field that synchro can see? If not, then it can't be mapped.

Hello,

What is "class" in QuickBooks? Is that a custom field you have in the template of the invoice/sales order? At a quick glance this doesn't appear to be anything that synchro is going to do...

Bumped*

Sam,

I've been trouble shooting this exact issue for the last 2 hours, I will reply to your ticket.

Regards,

The updates get installed progressively. You should be able to just run the upgrade wizard, choose resume or install and keep an eye it. If you run into any issues please email...

Aaron,

Did you 'auto generate' the variants or is this the same product that you added the options through kit builder? Like my example that I showed you in my demo store, my inventory is tracked...