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  1. Replies
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    Re: Product Specific Sales Report

    I agree that a custom module is the best bet but you may want to simply upgrade excel to a newer version. Every Excel upgrade offers more rows and columns. Excel 2007 has 16,384 columns and 1,048,576...
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    Re: Miva Code Editor

    Not a code editor but notepad++ http://notepad-plus-plus.org/ does a good job of highlighting tags (or any other words in your code). It does nothing to "fix" your code it just helps you to find your...
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    Re: Sales Tax Module

    In Florida the sales tax is calculated based on delivery County. Will AccurateTax do that?
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    Re: Sales Tax Module

    Zip codes cross county lines (at least they do in Florida) making it nearly impossible to be precise about collecting sales tax. We gave-up on that idea and now collect sales tax based on our store...
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    Re: Deleted a Page. Any way to get it back?

    I would think that your host could recover from a backup.
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    Re: Is there a way to unlock content

    We do something similar with our continuing education course documents. We upload two versions of each document to the Amazon cloud. One version is for the public side of our web site and the other...
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    Re: Copy Product or Renaming Prod Code

    Hi Scott,

    Does prodcopy also copy the custom product fields?
  8. Re: encryption requirement and/or removal of encrypttion

    OK, so archiving just removes the payment information (which I do not retain anyway) but everything else is available for an end of month batch report. Archiving is not reversible so I am a little...
  9. Re: encryption requirement and/or removal of encrypttion

    I don't retain or store credit card numbers and never have but I still need an up-to-date encryption key and passphrase. The one that I am using dates back to 2010 so it clearly must be replaced. The...
  10. Re: Sebenza out of business? - Gift certificate module suggestions

    Interesting but I can't recall ever getting a request to split an order in that way. (I guess that's the difference between a dime store and a jewelry store.)

    ~~~~~

    I hope that as Miva develops...
  11. Re: Sebenza out of business? - Gift certificate module suggestions

    What is "split payment"?
  12. Re: Odd email sent to box claming to be Miva / odd looking

    I have to laugh at people who fret about government red tape. The PCI hoops and demands are worse than anything I have seen from our government. It is more like trying to do business in China. I will...
  13. Re: Odd email sent to box claming to be Miva / odd looking

    I am in the process of answering the brutal and abusive PCI Questionnaire and find that most of the questions relate to hosting. Any idea why those questions are necessary if Miva is already PCI...
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    Copy an existing product to add a new one

    It would often be useful when adding a new product to start with a copy of an existing product (including custom product fields). It would save a lot of steps. I'm thinking that when you click "ADD"...
  15. Re: Include a way to purge empty baskets and related table entries

    I am not sure why Miva assigns a basket to every visitor rather than waiting for an "add to basket" action but all those empty baskets are of no value to a store. On the other hand, a basket with...
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    Delete empty baskets only

    99.5% of our abandoned baskets are empty and could be deleted in 24 hours without consequence. We would like to retain the 0.5% that contain products for a much longer period so returning customers...
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    Re: How and when should we purge our basket table

    Good answer!
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    Re: How and when should we purge our basket table

    Some of us would like to delete empty baskets but leave baskets with content so the customer sees the content on the next visit. I figure in a year's time I collect a million empty baskets that I...
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    Re: How and when should we purge our basket table

    Any thoughts from Miva?
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    Re: How and when should we purge our basket table

    Yea, leaving a cookie would probably be a better idea since over 99.5% of the baskets do not have content. Too bad we can't expire empty baskets on a different schedule from those with content.
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    Re: How and when should we purge our basket table

    Restock Shelves will only send a reminder to customers who abandon their cart after providing an email address. That only covers about 10% of my abandoned carts. I am going to stick with a long...
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    Re: How and when should we purge our basket table

    We expire our baskets after 10-days but I would rather that they never expire. We want our customers to see what they almost purchased on their last visit. Our products are virtual so there is no...
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    Re: Authorizenet / AVS question.

    The N response in our case is almost always a home/office confusion, not a fraud. My point is that it is better to have a small tolerance for fraud rather than zero tolerance because legit customers...
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    Re: Authorizenet / AVS question.

    We use Authorize and have B&E selected only and we don't verify zip codes at all. I was a bit nervous about it in the beginning but rejections are almost gone completely. We have used these settings...
  25. Re: Special offer for first time buyers/new customers?

    We have been working this program every week for the past 9-months so the customer base is getting used to the idea. We send an email every Monday morning to remind customers that the offer will...

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