Search:

It's just ground that will show up if a customer enters a Canadian address that is eligible to get a Ground shipment. Make sure ground is active, go through checkout for an order and choose a...

I found this one but don't see any others in your history. I'll reply to the ticket

That's a little troubling. Did you use this email address? I did a quick search using it but only found very old tickets.

The fact that the printer is not showing up in your drop down box tells me that there is some issue with the java applet that needs to run. Open a ticket by emailing support@mivamerchant.com and we...

Yes, there is an issue with the database but we are not familiar enough with the module to fix it. I can certainly remove the entries in the database table but I do not know what harm that would do...

I had to double check with our developers but we've never had a separate control for the Other State/Province option. Those two fields work together and there has to be a non-empty value in one of...

I'm sorry but I cannot find any open tickets for you. Can you private message me the ticket number?

I also went through checkout on decorativepaintingbookstore.com and left the state option to...

Please email support@mivamerchant.com to open a ticket. Feel free to put ATTN Jim in the subject but also include a link to this thread in the message body.

What other shipping modules do you have active? Can you post a URL to your store?

Ok, so you need to concentrate on the store settings for the store that is not working. You know from testing on the 1st store that your printer is installed and working correctly with Miva Merchant....

If your client is using PayPal Payments Advanced AND they have a PayPal Payments Advanced or a Paypal Payflow Link account they will see a PayPal button in the iframe which will then take you to...

The problem is that there are slashes in the path to the printer when it's shared and that was causing a problem. This is fixed in Production Release 8 Update 9 which was just released this morning.

Not without some javscripting on the page.

If the attribute is mandatory for the product you can make the attribute a checkbox and add the additional fee into the Price field for the attribute and make it required. This will populate the...

Is this happening for everyone using IE8 or was it this one basket? If you need to open a ticket, I have IE8 to test it.

I can't tell you why it works with the Viking Coders module. I can tell you that the API we are contractually required to use to connect to UPS will not take a weight value of .05 ounces or less.
...

Larry,

We do but it involves activating some Empresa logging. I can help you with that but I'll need you to open a ticket. Email support@mivamerchant.com and include a link to this thread in the...

You do not need to include all the product data if you're only trying to update prices. You would need to make sure that your settings are set to "Update Existing Products Only". If it's set to "Add...

I'm sorry but an image for the image machine must be local to the site you're using it on.

Not at all. I believe this may have broke when the stores were moved from your old server to the new one as Empresa was configured to call on a 32bit version of the GD library when you're using a...

Is this on your ktm-parts.com site or a different site? We can fix this pretty quickly but I need to know what domain you're getting the error on.

Can you post a link to your domain? Have you already contacted our support team about this?

Is the basket weight under 13 ounces?

https://www.usps.com/ship/first-class.htm

I would recommend that you subscribe to this thread:

http://extranet.mivamerchant.com/forums/forumdisplay.php?19-Official-Miva-Merchant-News-Read-Only

We announce all of our patches here when...

Barry,

I just got word from my developers that this is being caused by a bug in the module. They created a bug report on it today and should have it fixed in an upcoming patch.