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Thanks for the clarification Rick.

Hi Rick,

Do you mean the Template Based Order Emails that puts the tracking number in the email? That is helpful because the customer can keep an eye on their order.

But, what I am hoping to...

Hello,

Is there a way to set up the UPS shipping in Miva that will trigger automatic Quantum View or other UPS tracking notifications to automatically go out to the customer with a copy going to...

OK, I think that will do the trick for me. Thanks Eric!

Thanks for the explanation Eric, but I do have the Shipment Sent e-mail enabled. So, what do I need to do to make sure the order details get included in the e-mail? The only way I can get it...

Hi Brennan,

The more that I think about this, the more I think that it is a bug and not a feature.

My issue is that I want to use the shipment confirmation as a type of receipt. Some of our...

Hi Brennan,

Wow, thanks! It was enabled, but because I was testing I had removed the features to send it automatically when we processed the shipment. Once I set that, it has all of the details....

I am using the SHIPMENT_SHIPPED template. While I played around with some stuff on it, I believe I have Revert everything back to the out of the box version. I recalled and applied the page, the...

Is there a way to remove the Express Checkout Option? We would like to force everyone to register/create on account on the store before making a purchase if they do not already have an account.
...

Thanks Wayne...will do!

Thank you. I have submitted a ticket. I am not sure that the lack of a customer account is exactly the problem since I had no customer accounts set up in my new store before I imported the orders...

Actually, many orders did import, but chunks of them did not. Those are the orders that I am trying to get into the new store. Any ideas anyone?

Hello,

I have recently upgraded to MM5. I used the export/import tools provided by MIVA to port data over to our upgraded store. All of the products came in nicely. However, I can't say the...

Since I don't need to ship softgoods, how do I indicate that an order has been fulfilled (aka "shipped") in the Order Manager if I don't actually ship it?

In the doc, Demystifying the Image Machine, Step 5 is to modify the CSS to add:



I have done that in my css that is in mm5/css/00000001. It is named cssui.css. However, when I go to the PROD,...

Thanks for the insight Brennan and Kent. We didn't end up needing Toolbelt or Toolkit although both seems very powerful and are well-priced for what they do.

We were able to achieve our objective...

Thanks to this post: http://extranet.mivamerchant.com/forums/showthread.php?110413-In-Store-Pickup-(No-Freight-Charges)

I can answer my own question! Here's how (in mm5):

1. In the Shipping...

In MM5 how do we <MvDO> a Miva Script at order fulfilment, after payment has been approved, but before the final page display. Also, on this final page, how can we display additional details that...

Good Point Titus!

I am in a development situation. I have my live store running one (older) server and my new development site running on a new server that I will not be cutting over to until my...

Hello,

We sell softgoods and hardgoods and are trying to figure out a way to handle the shipping on our MM5 store.

If the basket has both a softgood and hardgood, it should show the normal...

Thank you David! I am actually still using the "hosts" file that you advised I set up locally and I didn't have www.abc.com set up in there. It is working now.

Thanks again!

I think that I did something stupid....I am just setting up a v 5.5 store and noticed that if I used www....to get to the store, it ended up page not found. So, in the settings for the domain I...

90% of our orders are downloadable software. So, it sounds like for the 4-5 hardgoods orders that we ship a week, we probably don't need it. Thanks for your insight. I do agree that it is a great...

We are upgrading from Merchant 4.x to 5.5. We have been using Shipworks to:

Download orders/print UPS labels
Print packing slips
Resend Invoices by e-mail
E-mail shipping notices with tracking...

Thank you! We did that and have resolved the issue.