Check your site in Internet Explorer

[Cymbeline]

I sometimes forget that browsers other than Firefox exist. This morning I received an email from someone kind enough to tell me that my site was not loading in IE - it would appear to load, but then a pop-up error message would appear: "Internet Explorer cannot open the Internet site http://www.yourdomain.com. Operation aborted." I immediately confirmed this.

I googled for the fix and was able to track it to a <div> tag. Problem (apparently known to Microsoft) is now solved and my site is showing once again in IE.

I've learned yet another lesson. Across-the-board browser checking should be routine in website maintenance, along with data packing and deleting expired baskets. Takes seconds to do and could mean the difference between making a sale....or not.

Cym

[DesignExtend-MSI]

I sometimes forget that browsers other than Firefox exist. This morning I received an email from someone kind enough to tell me that my site was not loading in IE - it would appear to load, but then a pop-up error message would appear: "Internet Explorer cannot open the Internet site http://www.yourdomain.com. Operation aborted." I immediately confirmed this.

I googled for the fix and was able to track it to a <div> tag. Problem (apparently known to Microsoft) is now solved and my site is showing once again in IE.

I've learned yet another lesson. Across-the-board browser checking should be routine in website maintenance, along with data packing and deleting expired baskets. Takes seconds to do and could mean the difference between making a sale....or not.

Cym

Yep, and you should be testing in both IE 6 and 7. I also recommend using browser tool sites, because your site may look way different in browsers for the MAC.

[CybrHost]

You can use http://www.browsercam.com/ to look at your pages on different browsers and different operating systems.

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Gary Hodder
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CybrHost Corp. - http://www.cybrhost.com/ - info@cybrhost.com
+1-866-300-MIVA - Professional Miva & E-Commerce web hosting services.

[Bruce - PhosphorMedia]

Also note, that IE7 is very particular about DOCTYPE declarations. Many functions, including just about all DHTML/XHTML features will not work without a DocType.

[Cymbeline]

Ok...update...earlier when I thought I had fixed things, I actually had only made them look ok. The hyperlinks on the storefront were not operational. I can only shudder at what potential customers must have thought. I know, in their shoes, I would hit the back button and never return.

Anyway, problem was still related to the IE bug and the <div> tag, specifically with the tag being within a table. (Note: everything was absolutely fine in Firefox). So, I moved <div> tags outside of the table, ran a test purchase in IE and everything is working great again.

Pamela - thank you for bringing up Mac users. I had forgotten about them.

Gary - that looks like a great site. I'm going to sign up for their free trial.

Bruce - this is disconcerting news. I can't find a way to add the DOCTYPE. I remember a thread about this topic. Off to find it.

I'm beginning to wax nostalgic over the ease and leisure of my days as an ER nurse in an inner-city hospital. ;)

Cym