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View Full Version : CBS - Dynamic Templates - No Shipping Methods problem


leslienord
10-29-06, 05:59 PM
Background info (that I know)

MM4 (version unknown) hosted at Interland/Web using CBS Dynamic Templates installed Copernicus Super Mod(Ship and Checkout) to handle multiple order/multiple recipients. When tested by the site owner "they tanked" and it "was not reliable nor simple for someone like your or my mother or grandmother to use."

Site owner uninstalled them, threw together something very quick using txt files and a little Script coding to handle the multiple destinations, under Multiple Ordering on site.

THE PROBLEM: When the modules were "pulled", everything was back to normal except 'Place order without Account'. If you try to place an order without an account you get "No Shipping Methods were found", statement. Only if you are not logged in. If you have an account and place an order you may proceed through login and everything is ok.

The site owner thinks it might be a problem with the screen.osel.tmpl because that's where the "No Shipping Methods" message comes from. I think it might be somewhere else.

What additional questions should I ask about this? The site can't be tested because the 'Place order without Account' link has been removed due to this issue.

leslienord
10-29-06, 09:09 PM
More info:

It's a Windows server (the site owner is willing to move to a MIVA savvy host that offers Windows)

Site has never been packed (waiting to hear what happens when it is)

More info on the checkout issue:

All is well if you're logged in or plan to purchase with an account. If you place something in your cart and choose checkout, and then choose 'place order without account'(which currently is disabled), it will proceed to the bill-to ship-to page, once that is submitted it will display the error.

According to the site owner "that is being called from the first conditional on the bill-to ship-to page. The site owner thinks the two conditionals are NOT being met (shipping is required in the store AND Shipping is turned on in the store)[As it works for logged in patrons]."

The actual error message being produced is:
"Shipping Selection is required and no Shipping Methods were found. Please contact the administrator directly."
which comes from the screen.osel.tmpl

The action "looks" correct:
<INPUT TYPE = "hidden" NAME = "Action" VALUE = "ORDR">
<INPUT TYPE = "hidden" NAME = "Screen" VALUE = "OUSL">