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treasuresangel
10-23-06, 05:45 PM
Hi,
I'm having a new problem with the price category when I'm uploading a flat file. If it's a new file, it's uploading everything but leaves all my prices 0. I've tried it again, thinking that perhaps I had missed the drop-down for price, but I hadn't. Previously I didn't have this problem, it is recent, the past two weeks or so. I tried it with another new flat file and had the same issues with those new products as well. I ended up having to go into each item separately and add in the pricing.

I've also uploaded a file to update existing items with new pricing and that failed as well. It tells me that the file has been uploaded, and gives the correct number of products that were updated, but even when the pricing is the only aspect that's update, it's not taking this. This has me in a panic as I hadn't realised that these items didn't have the new pricing and now customers have purchased them at the old price. This affects hundreds of products.

Is there something that's changed recently that I'm not aware of? I'm running MIVA 4.24.
Thanks,
Anna

Vic - WolfPaw Computers
10-23-06, 05:50 PM
What do you have in your price field?

You should not have anything other than numbers and perhaps a decimal point.

No $'s or any other characters.

treasuresangel
10-23-06, 06:02 PM
just numbers and decimal points. I'm not doing anything differently than I had previously, which is why this is so puzzling

Vic - WolfPaw Computers
10-23-06, 06:10 PM
When you try your import attempt again, and select the drop down for price, make sure the price column preview contains the correct data.

There could be another error somewhere in your file.

treasuresangel
10-23-06, 06:12 PM
Ok, I'll try again and I'll be sure to look at the data. Thanks, Vic.

treasuresangel
10-23-06, 06:18 PM
It worked! I'm not sure what I had done wrong before but I'm a happy camper now!
thanks, you're the best!!!