dotCOM_host
09-28-06, 11:39 PM
Just a heads up for those using Google Analytics.
We received several tickets today about some stores not working properly and not displaying the INVC screen when using Google Analytics. It seems that this is not affecting all stores, but several have been timing out on the invoice page until the Google Analytics code was removed. This may be a temporary issue related to some accounts, or reflecting some of the changes Google has made recently to the URLs and Javascript code when connecting to their servers, so if you see timeouts in your store on the invoice page - this would be likely why. Disable or comment out the Google Analytics code and run a test transaction or two to see if things work properly.
We received several tickets today about some stores not working properly and not displaying the INVC screen when using Google Analytics. It seems that this is not affecting all stores, but several have been timing out on the invoice page until the Google Analytics code was removed. This may be a temporary issue related to some accounts, or reflecting some of the changes Google has made recently to the URLs and Javascript code when connecting to their servers, so if you see timeouts in your store on the invoice page - this would be likely why. Disable or comment out the Google Analytics code and run a test transaction or two to see if things work properly.