UPS Problem

[hughvia]

Anyone experiencing problems tracking shipments using Reference Numbers?

A few minutes ago I started getting calls that our tracking link is not working. I am using..

http://wwwapps.ups.com/etracking/tracking.cgi?TypeOfInquiryNumber=R&HTMLVersion=4.0&SenderShipperNumber=44X450&InquiryNumber=113070&SenderShipperNumber=44X450&track=TRACK

and it now take the customer to the main tracking page.

Hugh Via
TranscriptionGear.Com

[Vic - WolfPaw Computers]

Looks like UPS changed the API.

The URL for tracking is now:
http://wwwapps.ups.com/WebTracking/track

[sebenza]

Does anyone have more details on this? Did they just up and change their API?

[hughvia]

I have been in touch with UPS on this. They have changed the server that was processing CGI scripts like the one I was using. I will pass along any information I get as this progresses.

I came up with a temporary fix that I will share with anyone that is having problems with UPS and the CGI scripts. You can see the solution at work here...


http://www.transcriptiongear.com/Merchant2/merchant.mvc?Screen=CTGY&Category_Code=ORDERTRACK#track

Hugh Via

[TipPro]

This UPS change has been a headache for me too. I have tried implementing the UPS OnlineTools. I can get it to work to track packages by UPS Tracking Numbers, but I cannot get it to work to track packages using reference numbers.

Has anyone found any solution to tracking packages by reference numbers?

[sebenza]

Anyone have any updates on this yet?

[TipPro]

As of lastnight I noticed UPS fixed their OnlineTool tracking by referral. Here is the basic implementation for the OnlineTool tracking by referral (the code in bold red needs to be filled in by you)...

<form method="post" action="http://wwwapps.ups.com/WebTracking/OnlineTool" name="track_package">
<INPUT type="hidden" name="InquiryNumber" value="REFFERAL CODE">
<INPUT type="hidden" name="UPS_HTML_License" value="YOUR UPS ACCESS License">
<INPUT type="hidden" name="UPS_HTML_Version" value="3.0">
<INPUT type="hidden" name="TypeOfInquiryNumber" value="R">
<INPUT type="hidden" name="SenderShipperNumber" value="YOUR UPS ACCOUNT NUMBER">
<INPUT type="submit" value="Track Your Package">
</form>

[pldoolittle]

Great post! Works like a champ. And for those who don't know how to get a "UPS access license", login to UPS and look for "Integrate tracking tools" on the left hand side.

[gordon_moe]

Good stuff, but I can't get the form above to work in the "Products Template" portion of Viking's Order Status Manager.

Mike of VC opens his form at the top and then closes it at the bottom. I'd like this form to live in the middle.

Anyone know how to accomplish the same effect with a single URL?

This used to work...
<a href="http://wwwapps.ups.com/etracking/tracking.cgi?TypeOfInquiryNumber=R&HTMLVersion=4.0&SenderShipperNumber=MY_UPS_NUMBR&InquiryNumber=
%orderid%
&FromPickupMonth=%ordermonth%&FromPickupDay=%orderday%&FromPickupYear=%orderyear%&ToPickupMonth=%ordermonth_plus_15%&ToPickupDay=%orderday_plus_15%&ToPickupYear=%orderyear_plus_15%&SenderShipperNumber=R32A01&track=TRACK">tracking via order number</a>

Feedback appreciated.

Gordon

[TipPro]

I use the ups form on the order status manager by Viking Coders. Mike uses a form on the template but I did not see why it was necessary because there was not anything to submit so I simply closed his form and then started mine.

[gordon_moe]

I've been using his
%add_button%
%addall_button%
tokens to encourage folks to reorder easily.

Perhaps I will have to bail on this option.

If I close his form early, forms from these tokens will most likely break.

Hmmmm...