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Juliesjewels
08-05-06, 06:35 AM
I've got a product image that won't display on that particular product page. The image seems to look fine before I upload it and is a standard .jpg file. I've uploaded it via Merchant yet when I view the product page the image is missing (or corrupt). If I enter the URL for the image directly in my browser I get the following error message:

The image "http://www.juliesjewels.com/Merchant2/graphics/00000001/R41594sm.jpg" cannot be displayed, because it contains errors.

If I try to do a view source of that particular page I get gibberish.

The URL to the product page is:
http://www.juliesjewels.com/prod-JJR41594.htm

Does anyone know why this image won't show up on my page?

Thanks!

Vic - WolfPaw Computers
08-05-06, 07:58 AM
Did you create the image in Fireworks or Illustrator?

Check to be sure you change the mode from CYMK to RGB or Indexed before you save it.

Browsers cannot render CYMK mode images.

Datagg
08-05-06, 08:39 PM
Did you create the image in Fireworks or Illustrator?

Check to be sure you change the mode from CYMK to RGB or Indexed before you save it.

Browsers cannot render CYMK mode images.
Vic is right.....

In firefox it will tell you this if you directly load the url

The image cannot be displayed, because it contains errors.

Juliesjewels
08-05-06, 09:33 PM
Thanks Guys!! I had indeed saved the image in CYMK mode so when I changed it to RGB then saved and uploaded my image looks perfect.

I appreciate the help. :)