Obtaining customer data with order

[iceman]

Any modules I can use that will allow (require) my customer to submit certain information, as well as some files (photos), as part of their order?

What would also be helpful is if they were allowed to sign in after their order to submit updated files without placing an additional order.

Any suggestions? I have not used Merchant 5 but if there is a solution there I am game to try.

Rob

[Vic - WolfPaw Computers]

NetBlazon's Extra Customer Fields (http://www.mivacentral.com/Merchant2/merchant.mv?Screen=PROD&Store_Code=m&Product_Code=NETBLAZON-ECF&Rref=WPAW) will allow you to require additional information when a customer creates an account.

And Copernicus' Upload File Attribute (http://www.mivacentral.com/Merchant2/merchant.mv?Screen=PROD&Store_Code=m&Product_Code=CBS-OUIUFA&ref=WPAW) will allow you to prompt the customer to upload a file with their order....dont think this is exactly what you're looking for - and I must warn that support for CBS' modules since MIVA took over support for them is rather poor.

If you need to associate the file with a customer rather than an order, you may need to hire a developer for a custom solution, or find a php or cgi-script to intergrate or call from the account create screen.

[iceman]

I would prefer a "pre check out" screen to accumulate the data, as I will require numerous fields of data. Would also need that same process to require the photos be submitted. I could probably live without the subsequent photo submission. I was just hoping I could use Merchant, maybe I need a different shopping cart?

[Vic - WolfPaw Computers]

Why not incorporate a form handler and a cgi script to handle the extra data and file uploads then?

If you're not going to require the customer to create an account in the store, you wont need to associate the data with a customer account within Merchant.

Simply create a screen or category with a form using formmail.pl to collect the needed data, and another cgi script for the file upload.

[iceman]

How would submission of the data in a form result in an "Item added to basket", and then proceed to the checkout? Thanks for your suggestions.

[Vic - WolfPaw Computers]

It wouldnt.

You said you wanted to avoid a $0 order. No order would be genereated, just a customer account created and a form result emailed to you.

[Bruce - PhosphorMedia]

Well, if you are not taking money for the "order", then you might not need a "cart" at all.

Aside from the Image Upload, you can simply use product attributes as someone else suggested, and there is an option to "checkout" with a "0.00" dollar amount. However, you would probably also need to add an additional feature to allow a "no payment" payment module to remove the issue of passing through the payment processing screens.

The upload image attribute add on was also suggested, though you could simply ask folks to Email the image after completing the order.

[iceman]

Here is what I would like to do:

Offer Product A for $10; B for $9; C for $8.

In order to provide the service we need the customer to supply, say, 20 fields of information to us. They also need to provide us with some number of files (photos).

Customer selects Product A, which is simply a service from us (no physical product). The cart requires them to complete the 20 info fields and to add a file (photo). When completed they submit (add to basket) and then proceed to checkout. The completion of the check out process submits their info / photos to us.

I am looking for a "neat" process and not a "fax us the info" and/or "email us your photos later" arrangement. A form with drop down menus would be easy for the customer and would distinguish us from our competitors.

Is this anything Merchant could possibly handle, or am I looking for something that doesn't exist?