"Add to Cart" leads to blank page...?

[MikeRM]

I've inherited a Miva4 setup and while it makes sense for the most part, troubleshooting is a bit tricky for me still.

The system has recently started acting buggy. When I click "Add to Cart" it normally would load a page that shows the shopping cart. But now, it loads the header on the page and shows the background but the rest of the page is blank. If I hit "back" and then choose the "Show Cart" link, it shows the item I just added--so the system is working, it's just not processing the display properly.

It was previously working fine. The only change that has been made recently was me adding an item to our store.

URL: http://readymademag.com/store

Any ideas? Thanks in advance.
-Mike

[dotCOM_host]

Seems to work okay from here... Make sure you have cookies enabled on your PC, and if you are using IE5 or higher, there's a known bug with the default cache directory size. Change it to something small like 5 or 10MB, empty your temp internet files, and restart the browser. This fixes 99% of all issues in IE5+, or at least that's what it feels like. Between this and your cookies, it sounds like one of these is causing this problem...

[Vic - WolfPaw Computers]

I was able to add to cart with no problem, and was taken to the BASK screen after adding the product.

Using IE6.0.

[dotCOM_host]

I take it back. The store worked on first try, but now whether in Firefox or IE6 I am getting the same blank page with nothing in the basket.

What changes did you make in the store recently? Did you hardcode anything manually in your pages or templates, especially any links or forms with the Session_ID string in them?

[PCINET - Andreas]

Holy macaroni ... looks like hand coded:

Try to change this line:
<input type="hidden" name="Screen2" value="BASK" />
to this:
<input type="hidden" name="Screen" value="BASK" />

[PCINET - Andreas]

First item is only working properly ... have a look at the source code guys.

[PCINET - Andreas]

The attributes are actually no attributes but products. Interesting way to solve it :)

[MikeRM]

You guys are geniuses.

I made the switch and solved the problem. I'm amazed at the speed and efficiency of your responses!

I'm not sure who coded these pages, or how, but there's a few issues that I've come across that I'll be trying to solve in the next few days as well.

Many many thanks!!!

[PCINET - Andreas]

Minor issues can be mostly solved this way. But sometimes you've to hire a specialist :)