shopping basket timeout

[duvys]

When trying to delete shopping baskets in admin the application times out. Can I just FTp a blank basket database file and pack store?

If yes, which file(s) would I need to uplaod?

Thanks.

[dotCOM_host]

You could, but that would kill all active baskets as well, which may make your current online visitors a little upset if they suddenly lose the contents of their baskets...

See if you can extend the timeout in your mivavm.conf file, perhaps, as the default (90 seconds) is likely not long enough for you to accomplish this task. Or, have your host do it for you if you do not have access to your mivavm.conf file.

[Vic - WolfPaw Computers]

Put the store in maintenance mode first! Then upload baskets.dbf, basklist.dbf and basklupd.dbf. Then pack.

As Remik said, this will clear all baskets, including unexpired.

You're better off adjusting the timeout.

When trying to delete shopping baskets in admin the application times out. Can I just FTp a blank basket database file and pack store?

If yes, which file(s) would I need to uplaod?

Thanks.

[dotCOM_host]

Just an FYI, if you don't mind killing ALL baskets in your store, and don't have empty copies of the databases in question: you can download your bloated DBF files, open them in DBFView and then use the "zap" feature to quickly delete all records. This will remove all records immediately, so there's no need to pack the databases in DBFview, just upload them back to your store.

[duvys]

Thanks.

I had tried extending the time out to 300 but that wasn't enough. when I went to 500 it caused an internal server error. I don't have any blank copies so I will try zaping it.

Thanks