checkout error

[supernuckolls]

im working on my OCST page and when I hit the continue button after inputting all of the information i get this error: "Runtime error in 5.00/merchant.mvc @ [0000000d:000003c2]: merchant.mv: Line 979: MvDO: Unable to open '/mm5/5.00/': Is a directory"

This is the form code of my Checkout: Customer Information page:


<form method="POST" action="&mvt:global:secure_sessionurl;">
<mvt:if expr="l.settings:basket:total GT 0">
<input type="hidden" name="Action" value="ORDR">
<input type="hidden" name="Screen" value="OUSL">
<mvt:elseif expr="g.Store:req_frship">
<input type="hidden" name="Action" value="ORDR">
<input type="hidden" name="Screen" value="OSEL">
<mvt:else>
<input type="hidden" name="Action" value="ORDR,SHIP,CTAX,AUTH">
<input type="hidden" name="Screen" value="INVC">
</mvt:if>
<input type="hidden" name="Store_Code" value="&mvte:store:code;">
<tr><td align="left" valign="top" width="100%">

<mvt:item name="fonts" param="body_font">
<mvt:item name="customer" />
</mvt:item>
</td></tr>
<tr><td align="right">
<mvt:item name="fonts" param="body_font">
<mvt:item name="buttons" param="Continue" />
</mvt:item>
</td></tr>
</form>
<tr><td align="left" valign="bottom">
<mvt:item name="hdft" param="footer" />
</td></tr>
</table>
<mvt:item name="hdft" param="global_footer" />
</mvt:item>
</html>

Can anyone tell me why the continue button won't send me to the OSEL page?

[immy79]

Could you post a link to your store?

Thanks.

[supernuckolls]

http://67.99.204.242/home/home.htm. Just click on one of the shirts, itll take you to the basket, and then click continue to go to the customer information page. after you fill out your info hit continue again, and thats where the error comes up.

[Vic - WolfPaw Computers]

Couple things I notice...the header on the BASK page has a local path to your graphic, rather than a path in your store.

The error appears to be caused by an improperly configured shared SSL or path to your secure side. Check with your host on that.

Also, if the OINF (customer information page) is left insecure, I certainly wouldn't order.

Anytime you ask customers for personal information or financial information, be sure you secure the page.

[supernuckolls]

what should i ask my host to do? and if it isnt that is it the coding on the OCST? or is it definately a problem with my host? thanks for your help