Random problem with right column display

[rescuepet]

I have lost my developer just as I am about to launch my new mm5 store and I have a few pages (using Product Template Manager on all)that do not display the right column correctly, but display it at the botton of the page. I have compared the product pages that display correctly with the ones that do not and I cannot find the problem. I have compared the bad pages with other that display correctly (most do) and cannot find the reason for this problem. I have looked for a stray tag, template unassigned, etc. with no luck.

I have included a link to the offending page http://rescuepetstore.com/mm5-LUP34C.html and would appreciate any and all assistance. I have looked for a stray tag, template unassigned, etc. with no luck.

Thanks in advance,

[Dan - Kemper Strategic]

How exactly is it not displaying properly? Is their a specific browser that it is not display right in?

[rescuepet]

As far as I can tell at this point there are only a few of the 1000 items in our store are displaying in this way. Most items display like this:

http://rescuepetstore.com/mm5-LUP12CBC.html

Only these few items display like the link I provided earlier. It is like there is a leftover table tag causing the misalignment, but I can't find it.

Thanks

[Dan - Kemper Strategic]

Looks like your image is too big and pushing over into the product info section.

[rescuepet]

I have resized the image, removed the image, and nothing helps. The image is slightly smaller than this item:

http://rescuepetstore.com/mm5-LUP34C.html

by 1px.

I also shortened the name and remove the name, at one point, to test.

[rescuepet]

Hi Dan,

I created a new (exactly) item LUP34A with the data from the original and it displays perfectly. I deleted the old one and life goes on. No telling what the problem was, but this is the easiest solution since there are so few. Thanks for your interest and if your company does this kind of work so that I can get this new store launched, I'd like to talk to you. Right now it is most clean and and function checking, but I need someone available when thing go south on me.

[Dan - Kemper Strategic]

Feel free to contact me. I am not sure what the issue was with your template. Without seeing how things were setup, it is difficult to diagnose things like this.

[rescuepet]

Will do. Thanks for trying to help.

[Biffy]

<div align="center"><img src="graphics/00000002/lupine12catcollarbellboth.jpg" alt="Lupine 1/2" Cat Breakaway Collar"></div>

Take a look at this code. There's two problems with it for your purposes.

1. The size of the image container is undefined. This means it is allowed to be any size it wishes. It can expand and break your layout. Assign it fixed width and let the height be fluid.

2. align="center" is an illegal attribute. You need to assign a class to the img tag and add "margin:0 auto;" to the stylesheet if the purpose of this is to center the image inside the container.

It's seems to me that there are either no guidelines for product images, or the guidelines weren't followed. This resulted in an oversized image. I publish a Style Guide (http://www.ecommerce-retail.com/styleguide.html) with many of my sites that contains all the specifications for the entire site. This doesn't mean my clients actually use the Style Guide, but when I get complaints like yours I gently remind them to use the Style Guide.

[rescuepet]

Hi Steve,
Thanks for comments. This is a weak area for me so I need to find someone to do the work for me. My previous developer apparently didn't use these conventions.
One question however. Of the 18 products that have exactly the same description, only 2 have broken the layout. Also, I deleted the offending product that started the thread and recreated it. The new one looks fine. Any explanation for this that you know of? Also, is this the kind of work you do and would you be interested in doing some for me?

Thanks again,

[Biffy]

I'd be happy to help. Just email me when you're ready to go over it. Looks like a pretty quick little job from here.

I thought your previous developer did a pretty good job with just a couple of minor issues here and there. I didn't see anything major.